Medical Rides

Non-Emergency Medical Transportation

Medical Rides by Vivalon provides Non-Emergency Medical Transportation (NEMT) to and from Medi-Cal (Medicaid) covered appointments within Marin County. Your appointment can be for: preventive care visits, surgical treatment and procedures, dialysis treatment, prenatal care, dental care, vision care, mental health appointments and/or substance abuse treatment. Your medical provider’s authorization is required for Medical Rides by Vivalon NEMT transportation. 

Watch this short video that describes our NEMT service

Do I Qualify for Non-Emergency Medical Transportation (NEMT)?

Non-Emergency Medical Transportation can be used if you have a physical or medical condition that makes you not able to get to your medical appointment by car, bus, train, taxi or TNC (Lyft or Uber). If you need help getting out of your house, getting into a vehicle, and/or getting into a medical office, you may qualify for NEMT services. Medical Rides by Vivalon is a certified Medi-Cal NEMT wheelchair van transportation provider for Marin County.
Receiving NEMT services requires prior authorization from your medical provider. 

To request a NEMT ride, please fill out our online ride request form below.

Senior Woman receives ride from Vivalon CarePool driver

Rider Request Form for NEMT


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For more information
For additional information about NEMT or other transportation services, please contact: 415-419-2608 or [email protected].
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